*Shock!* *Gasp!*
“But we have so much to say about our exceptional destination! Marketing it depends on us getting our story out!”
No. It doesn’t.
Here’s a bitter pill to swallow: no one cares about you. They don’t care about you’re history, your excitement, your refurbishment or your long list of attractions or amenities. That’s the problem we have to remedy in the first place…and you don’t do that by talking about yourself. Even forget what you think you know about selling benefits instead of amenities. You have to go much further than that.
What do they care about, then? Themselves. You have to convince them that they are going to have an experience beyond compare. Not “a relaxing vacation,” or a “nice break from the normal.” But an transformative experience that will change the way they look at…something. Life. Love. Family. The beach. Crabcakes. Whatever.
How do you do that? By painting a picture and placing them squarely in the middle of it.
That is the crux of strong destination marketing. If you can do that (and deliver the experience in reality), then your traffic will grow year after year. One of the things we’ll look at here is how to do just that.